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chp 6 : training and development - Coggle Diagram
chp 6 : training and
development
training and development
represent ongoing investment in employees and realizes employees are assets
evaluation
integral part of overall training
program
provides feedback on effectiveness
of training program
evaluation criteria should be established in tandem with and parallel to training objectives
importance
rapid technological changes cause skill absolesnces
redesign of work brings need for
new skills
employees are moving between employers more often, necessitating training
globalization of business require
new knowledge and skill
benefits
individual employee
increased employee marketability
increased employee employability
security
organization
improved bottom line, efficiency
and profitability
reduced layers of management
makes employees more
accountablemakes for results
setting training and objectives
align/match identified training needs with training objectives
define objectives in specific, measurable term
one source of information for
setting objectives
design and delivery
critical training design issue
interference from difficulty of overcoming prior training, learning, habits
transfer of newly learned skills back
to job
organizational culture supportive of training and development
computer-based instruction
benefit
self paced
adaptive to different needs
can be customized
easy to deliver
drawbacks
learner must be self-motivated
cost of producing online,
interactive materials
lack of interaction with others may work against needs and preferred learning
organizational development
focus on individual skills acquisition and development to improve productivity as well as assist in obtaining strategic objectives
must be able to change in response by undertaking large-scale
changes
focuses on the entire organization rather than individual employees