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Effective Communication, Professional Presentation - Coggle Diagram
Effective Communication
Exchanging, expressing, or conveying ideas
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Composed of 5 types
Verbal; talking, phone call
Non-verbal; facial expression, gestures
people pick up on micro gestures, so it is vital to seem comfortable and confident when interacting with others
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its important to think before you speak, because it might cost you.
THINK, is it true? helpful? inspiring? necessary? or kind?
when feeling upset or frustrated at a coworker, you can create a strongly worded draft but don't send anything when feeling strong emotion
otherwise, you might seem petty, unprofessional, or rude. dont be quick to burn down bridges
To cultivate good communication, try to...
Connect
be agreeable and genuine, try to actually connect to a person on some sort of level.
Engage, making sure to listen
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Focus, keep things simple and easy to remember
if it's too complicated and I cant understand, i stop paying attention.
Reinforce and be dynamic, because people barely retain 10% of what they hear
I personally need things repeated, it would probably be more meaningful for me to relearn a small part of a subject and retain that part rather than cover a vast part of a subject and retain little
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