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Process Design - Coggle Diagram
Process Design
Mass customisation
Flexbility
Design features
Sideways compatibility
High variety
Variety in base product
Low variety in process
Variety in configurable options
High volume
Automated where possible
Similar processes to match volume
Requires investment
Requires good planning
Four Vs
Variety
High
Specialised
Low
Non-specialised
Variation in demand
Seasonal?
Time-driven?
Volume
High
Low
Visibility
Customer presence
On occasion
Witness inspection
Required
Healthcare
Finance advisor
None
Factory
Understand design factors
Process choice
Layout choice
Detailed design
What is needed?
Number of people?
Who does the work?
Key objectives?
Cost-focused
Reduce operational cost
Drs Surgery
Revenue focused
Maximise potential
Supermarket
Functional
Departmental
Advantages
Staff work in one place
Simplified scheduling
Flexible
Challenges
Can be complex
Lengthy
Slow
Variable queues
Product
Fixed steps
Self-service canteen
Challenges
Inflexible
Volume change = process change
Consider long-term planning
Lengthy depending on purpose
Advantages
Simplified workflow
Fixed
Resources move to customer
Construction
Boiler service
Challenges
Location
Equipment available
Weather
Advantages
Flexiblity
Hybrid and mixed
Advantages
Workflow easier than functional
Group expertise
Simpler for customers
Some flexbility
Challenges
Duplication of equipment
Imbalance in workload
Cells need to be balanced for work flow
Resource organisation
Volume of work
Variety of outputs
Services
Professional
Highest variety
New products
Lowest volume
One-offs
Specialised
Cost unknown
Highly customised
Specific skills
Mass
Service shops
Medium variety
Medium volume
Manufacturing
Mass
Lower variety
Higher volume
Batch
Medium variety
Medium volume
Jobbing
Higher variety
Lower volume
Specialised skills
Availability of skills
Match to demand
Complexity
General equipment
Project
Highest variety
High skill requirement
Shipbuilder
Financial advisor
Architect
Lowest volume
Continuous
Lowest variety
Dedicated operation
24hr running
Highest volume
Operations performance objectives
Volume of work