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Master Class - Creative Problem Solving & Decision Making - Coggle…
Master Class - Creative Problem Solving & Decision Making
I. creative thiking
overall
1.2 convergent thinking
JP GuilFord
definition
correct answer
coming up with a single well established and settled problem
select the most approriate among the multiple choices
other names
linear thinking
vertical thinking
critical thinking
analytical thinking
1.1 divergent thinking
definition
free-flowing
non-linear manner
many possible are explored in a short amount of time
no judging
spontanous
1.3 lateral thinking
other names
out of the box
definition
indirect
creative
may not obtainable with step by step logic
ideas out of your expertise, domain
application
2.1 divergent thinking
quantity but not quality
10 options
2.2 convergent thinking
filter option based on logic
narrow down divergent thinking
2.3 divergent and convergent balance
comparison
convergent look at details and consider aprroriate action
convergent increase pfm speed
divergent icrease the flexibility
creative divergent
efficiency convergence
divergent add colors to organization
process
how to be more divergent
models
3.1 the scamper
substitute
combine
adaptive
modify
put to another use
eliminate
rearrange
3.2 mindmapping
3.3 out of box thinking
3.4 bio-mimicry
innovation inspired by natures
3.5 challenging assumption
smashing up the assumptions about how things should be
3.5 COCD box
II. problem solving
overall
active listening -> facts & figures -> deep reasearching -> creativity -> communicating -> decision
observe how other solve the problems
practice
following the structure approach
defining the problems is a key
2.1 common mistakes
consequences not problems
too many problems
aspiration not a problem
too many jargons
not being clear
limitting your description
implied cause
a statement rather than a problem
steps of problem solving process
3.1 clarify
3.2 ideate
3.3 validate
3.4 develop & formulate conclusion (convergent)
3.5 implement the winning ideas
3.6 review
brainstorming
4.1 notes
clearly define your problems
actions for the best
4.2 techniques
6 people 3 ideas 5 minutes
reverse brainstorming
what
why
when
how
role storming technique
techniques for identifying problems
5.1 drilldown techinique (5 Why)
5.2 5Y
ask why until we cant ask why again
multiple lane
single lane
5.3 cause and effect fishbone diagrams
5.4 failure mode and effective analysis
decision making
bias
anchoring bias