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Knowledge Management Systems, Analytic Hierarchy Process (AHP) - Coggle…
Knowledge Management Systems
managing
organizational knowledge through ICT
Includes
document and content management systems
intranets
workflow management systems
business intelligence
and visualization tools
groupware and e‐learning
systems
most widely diffused
typologies of KMSs
Document Management System
Learning platform
Virtual Human Resource Management System
Knowledge Portal System
Decision Support System
The framework used in selecting a KMS
Steps to implementation of frameworks
the structure
knowledge types or knowledge resources
KM processes or activities and KM influences or factors
Features aad perspectives of KMS
Knowledge impact
Cost reduction
Application
Stakeholder satisfaction
Analytic Hierarchy Process
(AHP)
is a flexible structured technique dealing
with complex
Identification of the criteria for the selection
Knowledge improvement
Performance improvement
Network improvement
Sub criteria
Cost
Time
Functionality
Reliability
Structure
