Please enable JavaScript.
Coggle requires JavaScript to display documents.
Key Accounts & Contract Management - Coggle Diagram
Key Accounts & Contract Management
Sales & Distribution in H&T
Personal Selling Philosophy
Product Strategy
Marketing Channel Design
Sales Presentation Strategy
Marketing Mix: 4 P's - Product, Price, Place, Promotion
Events & Sponsorship Management
Excellent Event Characteristics
Event Marketing Approaches
Segmentation & Personas
Content Marketing
Customer Value Journey
Principles of Marketing in H&T
Promotional Mix
4 Service Characteristics - Intangibility, Variability, Perishability, Inseparability
Consumer Buying Behaviour
Market Targeting
Market Segmentation
Principles of Management
Decision Making
Organisational Chart
Departmentalisation
Operational Control
Organisational Structure
Law
Breach of Contract
Remedies for Breach of Contract
Terms of a Contract
Common Law / Equitable remedies
Contract Law
Business Statistics
Data Analysis
Data Organisation
Business Etiquette & Service Excellence
Customer Perception
Attire & Grooming
Creating a good first impression
Persuasive Communication
Persuasive Qualities
Persuasive Elements
Solutions
Identifying issues / problems
LEAP2
Rubin, Plovnick and Fry's Model of Team's Effectiveness
Personal values & leadership in conflicts
Introduction to H&T
Criteria for a trip to qualify as tourism