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Cross cultural communication, , - Coggle Diagram
Cross cultural communication
Defination : Cross-cultural communication is a field of study that looks at how people from differing cultural backgrounds communicate, in similar and different ways among themselves, and how they endeavor to communicate across cultures.
Topic related words: 1. Demographics -- the characteristics of a population, especially as classified by race, ethnicity, age, sex, and income.
Diasporic Groups -- Ethnic and/or national groups that are geographically dispersed throughout the world.
Diversity -- the quality of being different.
Ethnocentrism -- A tendency to think that our own culture is superior to other cultures.
Immigrants -- People who come to a new country, region, or environment to settle more or less permanently.
Critical approach -- no people require for this approach, media artifact
Dialectic -- (1) A method of logic based on the principle that an idea generates its opposite, leading to a reconciliation of the opposites; (2) the complex and paradoxical relationship between two opposite qualities or entities, each of which may also be referred to as a dialectic.
Dialectical approach -- An approach to inter- cultural communication that integrates three approaches—functionalist (or social science), interpretive, and critical—in understanding culture
and communication. It recognizes and accepts that the three approaches are interconnected and sometimes contradictory.
Ethnography -- A discipline that examines the patterned interactions and significant symbols of specific cultural groups to identify the cultural norms that guide their behaviors, usually based on field studies.
Body language 1). Maintain good eye contact
Maintaining good eye contact can show you're engaged and actively listening to what someone is telling you. However, if you stare too intensely, it can have the opposite effect by making the other person feel too targeted. Assess their body language in response to determine if they feel comfortable
Firm handshake
When you offer someone a firm handshake, it shows your confidence and respect. If you're the first one to reach out for a handshake, it further expresses your confidence. Firm does not mean intimidating (or painful), however. As with most physical communication, you want to be confident and present, not off-putting or forceful.
Head nod
In addition to showing a speaker that you agree with their message, nodding your head shows others that you're listening to what they have to say. When you pair a head nod with a smile, you’re more likely to engage them with inclusive enthusiasm.
Misunderstanding: 1) No Shoes:There are many places in the world where you must take your shoes off before entering. Masjids and Temples are the common example for this. However, in some cultures you are not even allowed to enter in a house with your shoes on. In the South Pacific or some parts of East Asia, you must remember to remove your shoes before entering a house as a sign of respect and cleanliness. In Japanese culture this thing is most common. However, in countries like Germany, they also sometimes require you take your shoes off before entering the house. 2)
To Shake or Not to Shake
Orthodox Jews will not shake hands with someone of the opposite sex, while a strict Muslim woman will not shake hands with a man. To confuse matters, a Muslim man will shake hands with a non-Muslim woman. People in these cultures generally avoid touching people of the opposite sex who are not family members.
Crushing Handshake
Nowadays, a bone-crushing handshake is seen as admirable in the United States and U.K., but in much of the East, particularly the Philippines, it is seen as a sign of aggression -- just as if you gave any other part of a person's body a hard squeeze!
Belching
In China, Taiwan, and much of the Far East, belching is considered a compliment to the chef and a sign that you have eaten well and enjoyed your meal.
Swapping Business Cards
In most Asian countries, a business card is seen as an extension of the person it represents; therefore, to disrespect a card -- by folding it, writing on it, or just shoving it into your pocket without looking at it -- is to disrespect the person who gave it to you.
Watch Your Feet!
In most of the Middle and Far East, it is considered an insult to point your feet (particularly the soles) at another person or to display them in any way, for example, by resting with your feet up.
Mind your fe
“I like to sit with my legs crossed. I was in London at a business meeting with an Arab client and while my legs were crossed I was showing him the sole of my shoes. Afterward someone told me that was an offense to an Arab. No wonder I didn’t get the sale.”
Mind your feet:
You must know in many cultures especially in Muslims, sole of feet are directed very carefully. If you are pointing your feet soles to someone it is like disrespecting them. Richard Cook from Naples, Florida shares of his experiences when he had a meeting with a client.
“I like to sit with my legs crossed. I was in London at a business meeting with an Arab client and while my legs were crossed I was showing him the sole of my shoes. Afterward someone told me that was an offense to an Arab. No wonder I didn’t get the sale.”
Mind your feet:
You must know in many cultures especially in Muslims, sole of feet are directed very carefully. If you are pointing your feet soles to someone it is like disrespecting them. Richard Cook from Naples, Florida shares of his experiences when he had a meeting with a client.
“I like to sit with my legs crossed. I was in London at a business meeting with an Arab client and while my legs were crossed I was showing him the sole of my shoes. Afterward someone told me that was an offense to an Arab. No wonder I didn’t get the sale.”