IMPLEMENTING A PM SYSTEM
Communication Plan
Appeals Process
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Online Implementation
Pilot Testing
Ongoing Monitoring and Evaluation
Preparation: Communication, Appeals Process, Training Programs, And Pilot Testing
Training Programs For The Acquisition of Required Skills
What is performance management?
How does performance management fit into our strategy?
How is performance management related to other initiatives?
What's in it for me?
What are my responsibilities?
How does it work?
How does it work?
Involve employees
How does performance management fit into our strategy?
Understand employee needs
What is performance management?
Strike first
Put it in writing
Use multiple channels of communication
Provide facts and consequences
Use credible communicators
Rater Error Training
Similar-to-me error
Contrast error
Severity error
Central tendency error
Halo error
Recency error
Leniency error
Primacy
Negativity error
First impression error
Spillover error
Attribution error
Stereotype error
Frame of Reference Training
Raters are given an appraisal form and instructed to read
Participants are shown a videotape of a practice vignette
Raters are given an appraisal form and instructed to read
Participants are shown a videotape of a practice vignette
Three separate performance dimension
Participants are shown a videotape of a practice vignette
Behavioral Observation Training
Self Leadership Training
Quality of information
Quality of follow-up actions
Distribution of performance ratings
Quality of performance discussion meeting
Number of individuals evaluated
System satisfaction
unit-level and organizational performance
Overall cost/benefit ratio or rate of return on investment (ROI)