Please enable JavaScript.
Coggle requires JavaScript to display documents.
What is driving customer attrition? - Coggle Diagram
What is driving customer attrition?
Services by Dodge
Quality
Delay in product delivery
Products specification are listed different than the actual
Customers are allowed to pause their subscription
Subscription
Are they providing offers and discounts
Does the subscription price lead to attrition
No of project limit under one subscription
Product category
Location
Attrition Country wise
Attrition State wise
Attrition City wise
Attrition Rural/Urban wise
Customers of Dodge
Customers' Withdrawal
Customers are forced to discontinue the services
Customer's choice to leave the services
Tenure
New customers
Matured customers
Customer Experience
Ratings
Reviews
Customer profession
Firm type
Channel type
Sub channel
Customer tools
Period
Year wise attrition
Month wise attrition
Season wise attrition
Stipulated period