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Knowledge Retention and Enterprise Content Management, image - Coggle…
Knowledge Retention and Enterprise Content Management
Knowledge retention benefits
innovation
organizational growth
employee
development
efficiency
competitive advantage
pillars of Knowledge retention
recognition and reward structure
bidirectional
knowledge flow
personalization and
codification
Golden Gem
knowledge retention startergy
Attrition
strategy
identify and prioritize specific knowledge
and skills at risk
develop concrete, and
actionable responses to mitigate this loss
Organizational Memory model
Knowledge Acquisition
Knowledge Identification
Knowledge Preservation
Knowledge utilization
Knowledge development
Knowledge Dissmination
faciliated through
best
practice data bases
lessons-learned archives
expert systems
support
knowledge creation
organizational learning
ECM components
User interface
Scanner/Image capture device
EAS
Google Apps
Microsoft office
Information governance
Attributes
Records management
Records security
Records retention
Records interoperability
Repository
Data Servers
File servers
Infrastructure storage
Cloud storage services
Magnetic Tape dvd
ECM Implementation Stages
ECM Roadmap stratergy
Business need
Need assesment
Stakeholder buy-in
Perceived benefits
Stratergic requirements
ECM development
Business requirement and analysis
customize solution
solution design
build solution
test solution
ECM deployment
Implementation
Test valiadation
Deployment preparation
Deployment solution
ECM support
Technical support structure
System upgrades
user training
support level customization
in-house support
Objectives and Impact of ECM
improved internal and external collaboration
value-added or new customer services
reliability and quality of information
modern and professional image
efficiency, effectiveness, and flexibility of knowledge
work and business processes
meaningful knowledge work
organizational memory
cost savings
satisfying external regulations and standards
develop and maintain
targeted content management
