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Knowledge Retention and Enterprise content management - Coggle Diagram
Knowledge Retention and Enterprise content management
types of Knowledge retention enablers
Systems-based knowledge transfer enablers
Document management
procedure
repository
contacts database
expert database
social network analysis
training program
People-based knowledge transfer enablers
Mentoring
coaching
shadowing
joint decision making
interviews
storytelling
networking
think tanks
forums
communities of practice
Affecting factors of Knowledge Retention
People
Culture
Processes
Motivation
Decision support phases
Identification
Decision Recognition
Diagnosis
Development
Search
Design
Selection
Selection
Evaluation choice
Authorization
Content Stewardship process
Capture
Organize
Process
Maintain
provide effective
Decision support system
ECM content management
ECM dimensions
Tools
Stratergy
process
people
ECM lifecycle
Adoption
Acquisition
evolution
evaluation
strategic
management
change management
management commitment
Use of ECM
Impact on problem defination
Speed of problem identification
Decision making analysis
Decision quality
Speed of decision making
Decision makers satisfaction
ECM benefits
Operational
streamlining tasks
version control
traceability
reducing duplicates
improving search and retrieval
Tactical
improving internal and external collaboration
enhancing content quality
maintaining consistency
standardizing workflows
producing organizational metadata
provisioning for regulatory requirements
Statergic benefits
increasing decision making capabilities
facilitating
creativity