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Knowledge Retention - Coggle Diagram
Knowledge Retention
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"Knowledge transfer is a costly process for knowledge owners, and they tend to rely on the easiest KTMs for a specific type of Knowledge." (Levallet, N., & Chan, Y. E. 2019)
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"Failure of capture knowledge at the Organizational Level and failure to maintain the stored knowledge or Organizational memory." (Levallet, N., & Chan, Y. E. 2019)
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A key reason for performing knowledge retention is to grow the institutional memory of the Organization.
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