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Enterprise Content Management System ECM, Knowledge Management,…
Enterprise Content
Management System
improves
Problem Identification
& Definition
Decision making speed
and analysis
Decision Quality
Decision Maker's
Satisfaction
reduces
ECM Adoption
efficiency
Cost reduction and Work process simplification
content
availability
Improved organizational performance
Identification of content
requirements
creation of a structured
content for reuse
assembling
of content to meet the
customers' need
solutions
cross-departmental collaboration
from the transparent sharing of
knowledge and content
Microsoft
SharePoint
Drupal
Oracle Universal Content
OpenText ECM Suite
Perceptivesoft ImageNow
Other Services
version control
traceability
reducing duplication
improving search and retrieval
enhancing content quality
standardizing workflows
Knowledge Management
Knowledge Retention
knowledge Workers retention
Creation of knowledge Portals
Creation of documentation
Knowledge Attrition Strategy
Retention Policy
Proper Knowledge Transfer process
Drivers of KM
Creating collaboration forums
Retaining knowledge created
Reuse of Knowledge
Mining of internal business information
Centralising access to knowledge
motive
Sharing is power
contributes to decision making
type
Organisation
types of decisions
Operational
Decisions
Strategic
Decisions
Decision Support Technology
increase efficiency
struggles
Increasing Complexity;
Volume of data and information
Decision Making