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Enterprise content management - Coggle Diagram
Enterprise content management
Definition
Enterprise content management refers to a set of standardized "processes," "strategy," and "tools" that help businesses efficiently gather, sort, store, and disseminate information to their staff, business stakeholders, and customers.
helps in
Organizations regulatory compliance
manage data
Decision making
through
creative
analytical
Intuitive
improves
employee productivity
team work and collaberation
streamline process
customer service
enterprise productivity
efficiency and information control
Knowledge Retention
system based
Database Warehouses
Document management
social network analysis
repository
people based
interviews
training
sharing
joint decision making
Challenges
Untrained staff
data loss and mishandling
Communication and technology
cost
involves
Document management
Record management
Workflow management
website management
Digital assets and rights management
Imaging,portal
ECM software examples
M files
DocuWare
IBM
Microsoft
