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TOPIC 3 -WORK ORGANIZATION AND WORKPLACE INNOVATION - Coggle Diagram
TOPIC 3 -WORK ORGANIZATION AND WORKPLACE INNOVATION
DEFINITION
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ENTITY SUCH AS A COMPANY, AN INSTITUTION, OR AN ASSOCIATION
COMPRISING ONE OR MORE PEOPLE AND HAVING A PARTICULAR PURPOSE
AN ORGANIZED GROUP OF PEOPLE WITH A PARTICULAR PURPOSE, SUCH AS A BUSINESS OR GOVERNMENT DEPARTMENT
TYPE OF ORGANIZATIONS
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FUNCTIONAL ORGANIZATION STRUCTURE
PEOPLE WHO DO SIMILAR TASKS ARE GROUPED TOGETHER BASED ON SPECIALTY. FOR EXAMPLE ALL THE ACCOUNTANTSARE PLACED IN THE FINANCE DEPARTMENT, IT IN IT DEPARTMENT, ENGINEERING IN ENGINEERING DEPARTMENT ETC
DIVISIONAL STRUCTURE BASED ON PRODUCTS
COMPANY GROUPS WORKERS INTO TEAMS BASED ON THE PRODUCTS OR PROJECTS THAT MEET THE NEEDS OF ACERTAIN TYPE OF CUSTOMER. FOR EXAMPLE, A BAKERY WITH A CATERING OPERATION MIGHT STRUCTURE THEWORKFORCE BASED ON KEY CLIENTELE, SUCH AS A WEDDING DEPARTMENT AND A WHOLESALE-RETAIL DEPARTMENT
MATRIX STRUCTURE COMBINES FUNCTIONAL AND DIVISIONAL MODELS
IN A MATRIX STRUCTURE THE TEAM MEMBERS ARE GIVEN MORE AUTONOMY AND EXPECTED TO TAKE ON MORERESPONSIBILITY FOR THEIR WORK
FLAT ORGANIZATIONAL STRUCTUR
A FLAT ORGANIZATIONAL STRUCTURE ATTEMPTS TO DISRUPT THE TRADITIONAL TOP-DOWN MANAGEMENT SYSTEM OFMOST COMPANIES
WORK ORGANIZATION
*THE CONTROL OF WORK AND THE DIVISION OF LABOR (STAFF)
INCREASE PRODUCTIVITY
ORGANISATION STIMULATES CREATIVITY BY PROVIDING WELL-DEFINED AREAS OF WORK AND ENSURING DELEGATION OF AUTHORITY
ELEMENTS OF ORGANIZATION
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PURPOSE
COORDINATED EFFORT
DIVISION OF LABOR
HIERARCHY OF AUTHORITY
CRAFT VS. MASS PRODUCTION
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CRAFT PRODUCTION IS
• THE PROCESS OF MANUFACTURING BY HAND WITH OR WITHOUT THE AID OF TOOLS
THE TERM CRAFT PRODUCTION REFERS TO • A MANUFACTURING TECHNIQUE APPLIED IN THE HOBBIES OF HANDICRAFT • NEED HIGHLY SKILLED WORK FORCE; KNOWLEDGE OF DESIGN, MACHINING, AND FITTING WHICH LEARNED
THROUGH APPRENTICESHIP (HANDS-ON WORK WITH CLASSROOM LEARNING) INTO FINISHED GOODS• SUCH AS IN THE PRODUCTION OF POTTERY.
CRAFT INDUSTRY ARE BUSINESS MODELS BASED ON THE PRODUCTION OF HANDMADE ITEMS.
EXAMPLE OF CRAFT PRODUCTION
•FASHION - CLOTHING, SHOES AND ACCESSORIES PRODUCED BY HAND.
• TEXTILES - EMBROIDERY, KNITTING, LACE-MAKING, QUILTING, SILK-MAKING AND OTHER TEXTILE PRODUCTS.
• TRADITIONAL CLOTHING - CLOTHING SUCH AS JAPANESE KIMONO THAT ARE PRODUCED USING TRADITIONAL METHODS. • JEWELRY - HANDMADE JEWELRY.
MASS PRODUCTION
MASS PRODUCTION REFERS TO THE EFFICIENT PRODUCTION OF A LARGE NUMBER OF SIMILAR PRODUCTS.
APPLY THE PRINCIPLES OF SPECIALIZATION, DIVISION OF LABOUR, AND STANDARDIZATION OF PARTS TO THE MANUFACTURE OF GOODS
ADVANTAGE OF MASS PRODUCTION
ECONOMICALLY EFFICIENT
• MASS PRODUCTION AS AN ECONOMIC PROCESS INCURS FEWER LABOUR COSTS, MATERIAL COSTS, EFFICIENTLY UTILISES RESOURCES,
FAST PRODUCTION RATE - AS THESE PROCESSES INCLUDE ADVANCED TECHNOLOGY TO RAPIDLY STREAMLINE PRODUCTION
DISADVANTAGE OF MASS PRODUCTION
INFLEXIBLE TO CONSUMER DEMAND
• AS MASS PRODUCTION FOCUSES ON THE CREATION OF ONE PRODUCT IN MASS QUANTITY
• DISENGAGED WORKFORCE
• THE REPETITIVENESS THAT IS THE NATURE OF MASS PRODUCTION WORK
SOCIOTECHNICAL SYSTEM
IN ORGANIZATIONAL DEVELOPMENT IS AN APPROACH TO COMPLEX ORGANIZATIONAL WORK DESIGN THAT
RECOGNIZES THE INTERACTION BETWEEN PEOPLE AND TECHNOLOGY IN WORKPLACES.
A SOCIO-TECHNICAL SYSTEM (STS) IS ONE THAT CONSIDERS REQUIREMENTS SPANNING HARDWARE, SOFTWARE, PERSONAL, AND COMMUNITY ASPECTS
KNOWLEDGE DRIVEN WORK
WORK RELIES ON THE ABILITY OF INDIVIDUALS TO CREATE, OBTAIN AND APPLY KNOWLEDGE TO PRODUCE PRODUCTS OR SERVICES
INDIVIDUALS WHO HAS ABILITY TO CREATE, OBTAIN AND APPLY KNOWLEDGE IS KNOWN ASKNOWLEDGE WORKER
EXAMPLE OF KNOWLEDGE WORKER
INFORMATION TECHNOLOGIST
PHYSICIANS
ETC
ARCHITECTS
ENGINEERS
CHARACTERISTICS OF KNOWLEDGE WORKER
SPECIALIZED KNOWLEDGE OF A SUBJECT
THE ABILITY TO FIND AND ACCESS NEW INFORMATION
THE ABILITY TO UTILIZE NEW INFORMATION
SKILLS OF KNOWLEDGE WORKER
COMPUTING
PROJECT MANAGEMENT
CUSTOMER SERVICE
TEAMWORK
KNOWLEDGE DRIVEN WORK
AN ECONOMY THAT IS CAPABLE OF KNOWLEDGE PRODUCTION, DISSEMINATION AND USE; WHERE KNOWLEDGE IS A KEY FACTOR IN GROWTH, WEALTH CREATION AND EMPLOYMENT
IN KNOWLEDGE ECONOMY ERA, KNOWLEDGE WORKERS NEED TO DEVELOP A CAPACITY TO DEAL WITH UNCERTAINTY, AMBIGUITY, COMPLEXITY, AND CHANGE
HIGH PERFORMANCE WORK SYSTEM
A SET OF MANAGEMENT PRACTICES THAT ATTEMPT TO CREATE AN ENVIRONMENT WITHIN AN
ORGANIZATION WHERE THE EMPLOYEE HAS GREATER INVOLVEMENT AND RESPONSIBILITY
• HIGH PERFORMANCE WORK SYSTEMS (HPWS) HAVE BECOME
• HIGHLY IMPORTANT AS A SOURCE OF COMPETITIVE ADVANTAGE IN COMPETITIVE BUSINESS
ENVIRONMENT
HIGH-PERFORMANCE WORK PRACTICES (HPWPS) CAN BE DEFINED
• AS PRACTICES THAT HAVE BEEN SHOWN TO IMPROVE AN ORGANIZATION'S CAPACITY TO EFFECTIVELY
ATTRACT, SELECT, HIRE, DEVELOP, AND RETAIN HIGH-PERFORMING PERSONNEL
10 PRACTICAL WAYS TO PROMOTE A HIGH-PERFORMANCE CULTURE
CREATE PRIVATE OFFICES FOR EVERY EMPLOYEE
SET AN OPEN MEETING POLICY.
ESTABLISH AN OPEN-BOOK MANAGEMENT POLICY
COMMUNICATE A CLEAR MISSION, VISION AND GOALS
CREATE AN ANONYMOUS FEEDBACK MECHANISM
GIVE EMPLOYEES SOME CONTROL OVER THEIR WORK ENVIRONMENTS.
INCORPORATE NEW EMPLOYEES INTO THE TEAM QUICKLY.
DEVELOP OBJECTIVE PAY POLICIES.
AVOID CREATING AN EMPLOYEE CASTE SYSTEM.
PROMOTE LEARNING AND GROWTH AT EVERY OPPORTUNITY.
DIGITAL WORKFORCE
DESCRIBE AS A VARIETY OF ROBOTIC AND AUTOMATED SOLUTIONS FOR DRIVING
PRODUCTIVITY EFFICIENCIES IN THE WORKPLACE
THE DIGITAL WORKPLACE IS • A CONCEPT THAT DESCRIBES HOW TECHNOLOGY IS INCREASINGLY CREATING A VIRTUAL EQUIVALENT OF THE PHYSICAL WORKPLACE AND HOW THAT TREND ALLOWS BUSINESSES TO RETHINK TRADITIONAL PROCESSES AND INCREASE EFFICIENCY.
A WORKPLACE IS A LOCATION WHERE SOMEONE WORKS FOR HIS OR HER EMPLOYER, A PLACE OF
EMPLOYMENT.
5 BENEFITS OF A DIGITAL WORKPLACE
FLEXIBILITY.
COLLABORATION
PRODUCTIVITY.
COMPATIBILITY
COST REDUCTION
WORKPLACE INNOVATION
CHANGE IN BUSINESS STRUCTURE
RELATIONSHIPS WITH CLIENTS AND SUPPLIERS
WORKPLACE INNOVATION IS ABOUT CREATING ORGANIZATIONS IN WHICH
• ALL EMPLOYEES USE AND DEVELOP THEIR KNOWLEDGE, SKILLS, EXPERIENCE AND CREATIVITY TO THE
MAXIMUM.
DIGITAL WORKPLACE CAPABILITIES
COORDINATING
FINDING PEOPLE
NETWORKING
MEETING
COMMUNICATING
SHARING
MICROSOURCING
OUTSOURCING: THE TRANSFER OF THE MANAGEMENT AND/OR DAY-TO-DAY EXECUTION OF A BUSINESS PROCESS TO AN EXTERNAL
SERVICE PROVIDER.
CROWDSOURCING INVOLVES • ACQUIRING THE INPUTS FROM A NUMBER OF PEOPLE CONCURRENTLY IN ORDER TO COMPLETE SOME ACTIVITY TO A
HIGHER LEVEL OF QUALITY.
MICROSOURCING IS THE • OUTSOURCING PROVIDER OF CHOICE FOR MANY SMALL AND MEDIUM BUSINESSESS
REASONS TO WORK IN MICROSOURCING • FUN, FRIENDLY, CASUAL ENVIRONMENT • PROFESSIONAL PEOPLE WHO ARE WORKING IN A PROFESSIONAL ENVIRONMENT WITH A FUN AND FRIENDLY
ATMOSPHERE.