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Chapter 3-5 Stress and Violance at a Worklace - Coggle Diagram
Chapter 3-5
Stress and Violance at a Worklace
Stress and Violence
Stress - The emotional response that occurs when the requirements of the job do not match the capabilities, resources or needs of the employee
Violence - Incidents where employees are abused, threatened, assaulted or subject to other offensive behaviour in circumstances related to their work
Stress And Violence Recognition
At the individual level
muscle tension
excessive worrying
high blood pressure
feeling of worthlessness
At the workplace level
Works accidents
poor quality production
staff turnover
staff turnover
Tips to Relieve Stress at Workplace
Breathing deeply
Take a walk
Listen to your surroundings
Blink your eyes
Anti-stress And Violence Intervention
Enviromental intervention
Improving The General Environment
Organisational intervention
Changing work practices
Pre-conditions
Developing a "quality" workplace culture
Intervention on the individual
Training and education
Signs of Workplace Stress
Are they working longer hours?
Feeling the need to work at weekends
Are they taking breaks?
Using lunch breaks to catch up on work
Are they battling with weekend fatigue?
Sunday night insomnia
Saturday morning headaches
Are they reacting unusually?
Unsual irritability or unduly quiet
Why Stress Happened?
organizational weakness
excessive workload
lack of confidence in the future
lack of communication
Taking Action on Workplace Stress
What employers can do
Provide leadership training for managers nd supervisors and ensure they support the organization's values
Balance job demands with worker's capabilities and rosurces
What workers can do
Share your feelings with someone you trust or in a journal
Seek help when needed and check to see what personal health resources are abvailable
