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CASE MANAGEMENT medicare.chpw.org ..member-center-health-services..case…

- - - - planning,
      - facilitating
      - assessing
- - - - • Encouraging patient participation in decision-making
      - • Communicating with patients about their clinical condition and treatment options
      - • Treating patients with dignity and respect
  - - - • Your rights will be respected and upheld
      - • A mutually respected and balanced partnership with your provider
      - • Choice and control over your care as a consumer