Please enable JavaScript.
Coggle requires JavaScript to display documents.
Knowledge Retention and Enterprise Content Management - Coggle Diagram
Knowledge Retention and Enterprise Content Management
Benefits
Knowledge Tracking
Improved Productivity
Improved Customer Service
Knowledge is the result of a series of three successive transformations
From data to information, to process and organize data in order to create useful business information
From information to knowledge, to interpret information in order to derive an action
From reality to data, to capture and store discrete facts about reality
KR Cycle
Knowledge Storage
Knowledge Retrieval
Knowledge Capture
Knowledge Loss
Knowledge Enablers
People/employess
Story telling
Knowledge Transfer
Interviews
System-based
Training Programs
Social Network
Databases
KR
Constructs of the KBCM Framework
System View
Network View
Information View
Methods of KBCM Framework
Content Organization
Content Sharing
Content Assessment
Content use
Knowledge types
Individual
Social
Knowledge Quadrants
Automatic Knowledge
Objectified Knowledge
Conscious Knowledge
Collective Knowledge
Aging workforce
Impact on Business
Operational deficiences
Loss of key personal
Inablity to recruit the right talent on right time
Costs Associated
Cost of recruitment
Cost of Training
Lost Productivity
Knowledge gaps
Lost oppurtunities
Knowledge Management System
Knowledge activities
Knowledge Objects
Minimizing
Better Economical Environment
Learning Organization
Good Education System
Quantitative Study
Data Collection
Results
Survey Instrument
Common Method Bias
Phases of the KM cycle
Compilation or Capture
Organization, Refinement, Transformation and Storage
Acquisition or Sourcing
Dissemination, transfer and Access
Knowledge Creation
Learning and Application
Evaluation and Value Realization
Reuse or Divesting