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Cou Cou Food Market UJM - Coggle Diagram

- - - - follows
      - saves the address / location for physical visit
        
        visits physically
        
        doesn't visit
      - goes to the delivery website / application
        
        explores prices/offer
        
        makes an order
        
        adds “to favorites”
        
        leaves --> [retarget]
      - leaves profile --> [retarget with a special offer]
- - - - explores prices/offer
        
        makes an order
        
        adds "to favorites" --> [reminder -- retarget]
        
        leaves --> [retarget]
    - - examines content/menus/offers
        
        follows
        
        saves the address / location for physical visit
        
        visits physically
        
        does not visit
        
        leaves the profile leaves --> [retarget]
- - - - follows
      - saves the address / location for physical visit
        
        visits physically
        
        doesn't visit
      - goes to the delivery website / application
        
        explores prices/offer
        
        makes an order
        
        adds “to favorites” --> [reminder -- retarget]
        
        leaves --> [retarget]
      - leaves profile --> [retarget]
- - - - adds to cart and makes an order
      - leaves because they did not find a suitable one
      - leaves because the delivery is expensive / timely
  - - - adds to cart and makes an order
      - leaves because they did not find a suitable one
      - leaves because the delivery is expensive / timely
- - - - saves to bookmarks / address for physical visit
        
        visits physically
        
        does not visit
      - visits the website / SM page (see relevant branch)
      - leaves --> [retarget]
  - - - explores info/photos/reviews
        
        leaves --> [retarget]
        
        visits the website / SM page (see relevant branch)
        
        saves to bookmarks / address for physical visit
- - - - makes an order
      - ask questions about the offer/menu
        
        makes an order
        
        leaves because doesn’t find anything appealing
        
        leaves because of the service/waiting time --> [run a customer experience research and identify the cause to work with it, like hire more people to decrease waiting time]
      - leaves (does not like the offer / prices)