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User Journey Room for More - Coggle Diagram
User Journey Room for More
search on instagram
Room for More
go to profile
learning profile and visual style
find the item that they like
go to website
find selected item
don't like the price
leave website
:!: set up retargeting for those who interacted with the profile
like the price
:check: order
trying to order throught instagram
:!:add instagram manager that will help customer with purchasing process
don't find the item you like : :
leave instagram
:!: set up retargeting for those who interacted with the profile
go to website
find similar item that they like
like the price and delivery options
:check:order
don't like the price
leave website
:!: set up retargeting for those who interacted with the profile
don't find the item that they like
leave website
:!: set up retargeting for those who interacted with the profile
Search in SE Room for More
visit website
learn the range of products
find the item they like
add to basket
:check: order
don't finish order process
:!: add email newsletter or retarget
add to wishlist
don't finish purchse
:!: make a retarget
don't find the item they like
:!: make a retarget
search for furnichure shop in Denmark
don't find Room for more
:!:hire SEO
find our website
find the item they like
add to wishlist
add to basket
:check: order
don't finish the ordering process
:!: add an email newsletter or retarget
don't find the item they like
visit offline shop
made a purchase
add to customer base and send email newsletters
don't made a purchase
:!: add an option and a discount for first purchase after subscribing for email
search on facebook Room for more
go to profile
learn visial style and items listed
go to website
find the product they like
:check: order
don't order
:!: add a retarget for those who interacted with profile
too expensive, don't order
:!: add retargeting with sale
don't find the product they like
leave website
:!: add a retarget for those who interacted with profile