Please enable JavaScript.
Coggle requires JavaScript to display documents.
Ways to improve patient care and satisfaction with care, with bedside hand…
Ways to improve patient care and satisfaction with care, with bedside hand off report
Types of Handoff
SBAR -Situation, Background, Assessment, Recommendation
IPASS- Illness Severity, Patient Summary, Action List, Contingency Planning, Synthesis
VS
-Lack structure
-Nurse does not see pt. within the first hour of shift, d/t receiving report
-More likely for a sentinel event to occur
-More pt. centered
-More in-depth, pertinent information
-Allow pt. to provide insight
-Can get a baseline of pt.
-
Nurse Barries
-Fear of accountability
-Lack of confidence
-Lengthy reports
-Multitasking
-Poor time management
-Locating nurse at shift change
-Not listening to subjective data
Nurse Benefits
-Debrief/ decrease workload & emotional burden
-Clarity/ add missing & important information
-Advocacy
-Face-to-face interaction
-Improve trust with the patient
-EMR present for current information
-Enhances team collaboration
Strategies for Effective Handoff Report
-Written templates for handoff
-Face-to-face verbal communication
-Bedside handoff
-Focus on most important information
-Start w/high risk patients
-Limited interruptions
-Process of verification
Patient Benefit
-Promotes trust & reassurance
-Improve feelings of safety under nurse care
-Empowering
-Meets pt. needs
-Facilitates trusting relationships
-Inclusion of pt. and pt. family can improve outcomes and compliance
-Overcome language barriers
Patient Barriers
-Fatigue
-Language Barriers
-Lack of Support
-Interruptions
-Impatient w/the recovery process
-Lack of understanding of medical jargon
-Assuming pt. involvement
-
-
-