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Zara Case Study - Coggle Diagram

- - - - The current POS system doesn't support this function.
    - - The current POS system doesn't allow for the integration of these functions.
    - - When the original POS system was put in place there was no need at that time for these functions.
    - - Zara store managers have to physically look through their stores to know their current inventory or call other stores to see if they have the item(s) in stock.
    - - The IT group is left wondering if the functions are needed since it appears to be working without them currently.
    - - The current system isn't effective. Zara could be losing out on sales because a person has to look for the item instead of it being stored in the system.
    - - This ultimately falls on IT and the store managers/headquarters for not pushing for an updated system that would allow for more streamlined processes.
  - - - POS terminals not connected to each other
    - - Microsoft doesn't support DOS if something was to go wrong
    - - Not wanting to upgrade the current POS
    - - Hardware vendor can upgrade system to not use DOS and force a full upgrade of POS
    - - Believing that there is more risk upgrading than not
    - - Sanchez (technical lead of POS)
    - - The system is outdated