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Reply to a complaint letter - Coggle Diagram
Reply to a complaint letter
Sender's adress
Date
Recipient's adress
Salutation
Dear (Contact Person/Company)
Link to the letter of complaint
Re: (number+date)
Problem statement
Thank you for the letter regarding ..
Body paragraph
I cannot apologize enough for...
I am writing to apologize for...
I must apologize profusely for...
Please accept my sincerest apologies for...
Closing paragraph
I hope my apologies will be accepted.
Once again, sincerest apologies for...
Yours sincerely, (your full name)
Yours faithfully, (your full name)
Solution to problem