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Nelson asking for time off and Kim refuses - Coggle Diagram
Nelson asking for time off and Kim refuses
Lack of empathetic listening
Kim demonstrated lack of empathy towards Nelson
Did not give Nelson time to give his point of view
Constructive feedback
Use of constructive feedback can improve employee morale
Provide insight on employee's work
Know where to improve and what went right
Effective communication skill alongside empathetic listening
Extinction
Kim gave a forceful attitude and did not recognise it
Kim avoided conversation with Nelson because of milk
SMART Goals
Realistic goals that is achievable short term
Effective motivation technique
Clear path on achieving objectives
Lack of Emotional intelligence
Kim failed to control her emotions and give a positive reply back
Nelson became frustrated with Kim and a personality conflict has occured
Performance appraisal
Boost employee morale
Employee is motivated to stay in the organisation
Involves regularly reviewing employee's work to determine bonus or potential promotion
Recognizing employee's achievements
Unethical Charisma
Kim is perceived as unethical leader by Nelson
Kim is putting her needs above everyone elses
Nominal Group Technique
Involving everyone in decision making is an ethical leadership trait
This technique involves everyone writing down their ideas and sharing
Can open up an exploration of ideas
Effective collaboration