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Reading 12 Operations strategy - Coggle Diagram
Reading 12 Operations strategy
1 Defining operations strategy
Decision areas
Capacity and facilities (Questions?)
How many facilities should we have?
How big should each site be?
Where should these be located?
Do we build capacity ahead of when it is needed (Lead or lag?)
Do the sites do similar or different things?
Are the sites coordinated or do they work independently?
Supply chain development (Questions?)
How much of the total value chain do we own?
How many suppliers should we have?
How global is our supply network?
Do we outsource non-core activity?
Do we maintain long-term relations with key suppliers?
Technology (Questions?)
How automated are our processes?
How integrated are our systems?
How dedicated is our technology?
What scale should our technology operate at?
Who uses the technology?
Workforce (Questions?)
How hierarchical is our management structures?
How central is our planning and coordination?
How do we group our departments?
What skills and capabilities do we develop in our workforce?
How much discretion do we give employees?
Market reconciliation model of operations strategy
2 An operations strategy market influence model
Performance objectives 🎭
Quality
Conformance quality
Speed 🚄
Flexibility 💪
Volume flexibility
🔊
Capacity to adjust the quantity of production from the trending market demand.
Mix flexibility
💿
The capacity to deal with comprehensive customers at the same time.
Variety flexibility
🤝
Capacity to produce more than one type of product or service.
Sustainability 🌲
Definitions
(i), Capable of being maintained at length without interruption, weaking or loss in power or quality
(ii). Of, relating to, or being a method of harvesting or using a resource so that the resource is not depleted or permanently damaged.
Aspects
Environmental sustainability 🌿
Economic sustainability 💷
Social sustainability 🤝
Dependability 🪂
Keeping ones promise to meet or exceed performance objectives.
Cost 💷
Criteria's
Order-winning criteria
Order-qualifying criteria
Figure 6 Polar representation of performance objectives
4 Linking operations strategy and performance objectives
Operations strategy and quality
Operations strategy and speed
Operations strategy and flexible
Operations strategy and sustainability
Operations strategy and dependability
Operations strategy and cost performance
Operations strategy adaption over time
5 Performance trade-offs
Quality control
Good dependability performance
Flexibility cost trade-offs
💪
6 Focused operations
1/4, or 25% will be commonly practiced operations :first_quarter_moon:
By market segment 🎯
By concentrating on one specific performance objective 🎭
Concentrate on improving the fast paced/track customer service and keep the devotion separate from the overall standardised process. >>>
By volume 🔊
Prototypes manufactured in specialised facilities
By technology speciality 💻
Healthcare 🏥
X-rays 🦴
Technological means of healthcare diagnostics
Magnetic resonance imaging scans 🖨️
Computerised tomography scans and ultrasound 🔊📈📉
