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Information and Knowledge portals(KP) - Coggle Diagram
Information and Knowledge portals(KP)
KP supports and stimulates
knowledge application
knowledge integration
knowledge creation
Knowledge retrieval
knowledge storage
Knowledge transfer
Components and functionalities of KP
Knowledge Organization Systems
Registers
categorizations
Knowledge Repositories
store
index
synthesize
knowledge artifacts
Search
categories
concept-based
metadata search
standard
Applications and Services
multi-repository support
process and web
service applications
Collaboration and Communication Tools
email
shared document
writing spaces
net meetings
video conferences
Personalization and Role Management
types
Implicit Personalization
Explicit Personalization
Unified Interface
Challenges of KP
encouraging
sufficient contribution
factors
Identification
with group using KP
Personal use of KP
Perceived
personal value of information
having a favorable organizational culture
affected by
Competitive organizational culture
Social norms for contribution
Group-level performance rewards
achieving knowledge
integration
influenced by
Diversity and tacitness of knowledge
Diversity of users' needs
Knowledge validation efforts
Enterprise Information portal (EIP)
supports
Knowledge Claim Evaluation(KCE)
Knowledge life cycle(KLC)
Knowledge Management(KM) Process
Capture knowledge
Analyze and catalog knowledge
Share knowledge
Create knowledge
Access data
Unstructured data
Structured Data
Software functions & properties
Role-based or Rule-based Administration
Collaboration
Content Management and Search
Access to structured data such as user query and reporting
Example
ServiceWare Knowledge Portal
