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Hotel Classifications - Coggle Diagram

- - - - based on number of food and beverage outlets
        
        Example: Cafe/Fine Dining Restaurant/Lounge
  - - - laptop computer on request
        
        in room broadband access
        
        free wifi and in-room data port
  - - - business center and banquet facilities
        
        conference/ meeting facilities and executive floor
- - - - Example: The Peninsula Hong Kong, Island Shangri-La Hong Kong
  - - - Example: Cordis, Hong Kong at Langham Place
  - - - Example: Harbour Plaza Hong Kong
  - - - Example: Regal Oriental Hotel
  - - - Example: Auberge Discovery Bay Hong Kong
- - - - score between 2-3
    - - score between 1-2
- - - - 10-12 hours a day
        
        need to shift work, such as evenings and weekends
        
        service oriented
- - - - etiquette , first impressions
        
        table manners and respect
- - - - One Star(Economy)
        
        Two Stars(Moderate)
        
        three stars(First Class)
        
        Four Stars (Superior)
        
        Five Stars(Deluxe)
    - - One diamond: means bed, pillow and bargain
        
        Two Diamonds: farmilar, casual, affordable setting
        
        three diamonds: deliver the comforts of home to minus the effort
        
        four diamonds: provide a notable splurge for a special occasion.
        
        five diamonds: Crown jewel
      - for using in North America, mainly on 8 categories
        
        exterior and grounds
        
        guest room amenities
        
        room door and ambiance
        
        public areas, bathrooms, housekeeping, management and guest services
    - - 6 categories for chain hotels
        
        such as economy, midscale, upper midscale, upper upscales, upscale and luxury