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People in Business - Coggle Diagram
People in Business
Communication
Importance
What is Communication?
Directions
Upward
Downward
Horizontal
Internal / External
Formal / Informal
Efffects of Poor Communication
Mistakes Occur
Increased Costs
Slows down decisions
Disrupts staff motivatio
Methods
Face To Face
Advantages
Immediate Feedback
Encourages Coorportation
Allows new ideas
Saves Time
Disadvantages
Negative body language may create a barrier
A record of messgae may not be kept
Non-relevant information may be included
limits the number of people that can be reached
Written
Types
Letters
Reports
Memorandum
Forms
Notice boards
Electronic
Security issues
Privacy issues
availability
Barriers
Issues that can be caused
Low motivation
Disebgaged employees
conflict
mistakes and injuries
How Barriers can be removed
Recruitment
Training
Written Communication
Technology
Chain of Command
Social Events
Barriers
Lack of Clarity
Technological Breakdown
Poor communcication skills
use of jargon
Distractions
Business Culture
Long Chain of Command
Using the wrong medium
Different countries, languages and cultures