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Unit 9 Leadership and Communication - Coggle Diagram
Unit 9 Leadership and Communication
1. communication elements
Sender or Encoder
Receiver or Decoder
Channel
Message
Verbal Message Codes is systematic language of symbols or a system of signals.
Nonverbal Message Codes is signal symbol or sign.
2. 7Cs for good, clear and effective communication
Clarity, Conciseness, Concrete, Correct, Consideration, Complete, Courteous
3. Speech
Number of listeners
Individual speech
Public speaking
How to speak
Extemporaneous speech
Manuscripts speech
Impromptu speech
Memorized speech
4. Advantages of verbal communication
It is the most effective tool for building human relations with people.
Create an understanding for the listeners easily and quickly.
Be able to modify the words or be flexible to suit the occasion.
5. character of a good speaker
Have a definite purpose and clearly know that purpose.
Know the use of language that is good and suitable for the audience and the occasion.
6. language level
Semi-formal language
Conventional language
Oral language
7. Communication in the digital age
Guidelines for communication in the digital age to communicate meaningfully and create value.
Be refined
Timely
Be responsible Consider
Summarize
: Speaking is a two-way communication. It's both a science and an art. In addition, speaking is a skill and a profession. that can be taught, conveyed, practiced, practiced as an “art” because speaking is a matter of individual talent. The criteria must be put into practice. melodious beauty. Being impressed by the audience is a “skill”.
8. Secure digital communication 2P and 2F
principles should be taken into account.
Final Decision
Friend Acceptation Filtering
Protection
Prevention