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ECOMMERCE LOGISTICS PROCESS - Coggle Diagram

- - - - The eCommerce design or the design of online stores, has the purpose of solving the different problems that a particular environment may have regarding the functionality of the product, especially in electronic commerce.
        In ecommerce, customers develop loyalty with specific web stores based on their experience with the purchase and the trust that the store has transmitted to them.
        One of the advantages of ecommerce is that it does not require a large investment to start, unlike physical stores that must invest in a local store and the services that it spends. In the same way, a physical store requires service, cleaning or security personnel that it will not be necessary to hire.
- - - - Responsible sourcing is when a company ensures that it proactively sources products and services in an ethical and sustainable manner, throughout every level of the supply chain.
        What is sourcing in logistics?
        Supply logistics are those operations within a company aimed at managing the necessary supplies for the production or sale process of our raw materials or ready-made products.
- - - - How do you work on the marketplace?
        The seller lists an item for sale on the Marketplace and offers shipping. The buyer finds the item using the search function or by browsing categories.
        In the publication, the cost of the item and shipping are shown. The buyer completes a shipping order or first sends a message to the seller.
- - - - What are the parts into which an inventory is divided?
        
        The Inventory consists of three parts, which are: Active Capital, Passive Capital and Liquid Capital.
        
        Knowing the value of your inventory helps you make decisions when buying the products you need. Acquiring the correct amount is good planning so you don't have problems selling the products and have the money to invest again.
- - - - Picking is the preparation of the order. It includes collecting and grouping a number of different products to complete an order. Currently, when the amount of commodities is sufficient, there is a tendency to automate the process.
        Picking can be done according to manual, automatic and mixed procedures.
        
        Warehouse types and proper picking
        When preparing orders in the warehouse, sales are considered and the volume of operations is measured based on customer orders.
        The variables that affect the volume and complexity of picking are:
        
        The size of the product: unit, box, base, tray, package, reel, etc.
        
        The reference number in inventory and sales.
        
        The number of order lines per day and per order.
- - - - The packing list is a document that allows knowing the content of each package or box, thus facilitating the identification of the exporter's merchandise.
        What are the types of packaging? Primary, secondary and tertiary packaging
        
        Primary packaging, sale or consumer unit. The primary packaging contains, stores and protects the product.
        
        Secondary or collective packaging.
        
        Tertiary packaging.
        
        Automate the selection and handling of packaging material.
- - - - Order tracking
        The implementation of this strategy allows transparency and control of orders for both the company and the client, this allows to avoid incidents and guarantee the satisfaction of the final client, allowing as a result greater customer loyalty towards the company.
        Virtual customers are increasingly demanding, so providing customers with the ability to track their orders creates greater security and improves the quality of both service and product.
        Therefore, the implementation of a tracking system can reduce costs, save time and present an excellent service to the end customer.
- - - - Pull Model
        In this kind of inventory management, the idea is that the production and distribution system reacts according to demand in real time; as the public consumes the product. Both the production and the replacement of products are carried out under these Pull directives.
        The objective of a Pull system is to reduce waste in manufacturing, reduce the costs associated with stock storage and improve the efficiency of the supply processes, generating and sending only the right merchandise at the precise moment in which it is needed.