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DIFFERENCES IN POLITENESS - Coggle Diagram
DIFFERENCES IN POLITENESS
The speech act of requesting
Level of directness.
Spanish speakers
Direct strategies
Positive courtesy
English speakers
Negative courtesy
Indirect strategies
Level of mitigation
Internal mitigation
is greater in English speakers
Level of orientation
Spanish speakers
Recipient-oriented message
¿Me sirves (tú) un café?
English speakers
Sender-oriented message
I would like a coffee
The speech act of apology
English speakers
More explicit apologies
Less explanations
Spanish speakers
More explanations
Less explicit apologies
The speech act of rejection
English speakers
indirect in rejections
individualists
Spanish speakers
direct in rejections
Except contexts of rejection of a person with higher status
mitigation
Expressions of respect
Increased courtesy
collectivists