Please enable JavaScript.
Coggle requires JavaScript to display documents.
WHAT IS CONFLICT?, Resolve Task Conflict, Resolve Relationship Conflicts,…
WHAT IS CONFLICT?
Relationship Conflict
differences in personality
difference in style
matters of taste
difference conflict styles
Value Conflict
fundamental differences in identities and values
differences in politics
different religion
different ethics
Task Conflict
issues related to work
disputes about how to divide up resources
differences opinion
managing expectations at work
Resolve Task Conflict
active listening
concern staff
care for staff
Resolve Relationship Conflicts
try to get to know him or her better
bring up the source of the tension and focus on listening
demonstrate empathy and interest
Resolve Value Conflict
Mutual understanding and respect
conceptualization of one another’s point of view