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PROVIDING GUIDANCE & SUPPORT, Giving Instructions, When to provide…
PROVIDING GUIDANCE & SUPPORT
do their jobs more quickly
effectively
comfortably.
care more about their jobs
want to do their best
maintain a high level of morale
prevent burnout
show appreciation
keep lines of communication open
keep quality staff members
Giving Instructions
Ask, do not command
Emphasize what to do, not what to avoid
Explain why it is important
Give freedom of action
Allow for two-way dialogue
When to provide guidance and support?
When they are new
going through difficulties
organization is experiencing difficulties
How to provide guidance and support?
supportive work environment
Support for the work done
Support in personal life