Please enable JavaScript.
Coggle requires JavaScript to display documents.
Communication & Presentation - Coggle Diagram
Communication & Presentation
Communication
Types
Verbal
Spoken
Written
Non-verbal
Physical characteristics
The way we look
Cultivate attire & look
Body language
situate body naturally
convey differently with each types of BL
gestures
eye contact
postures
Paralanguage
Talking speed
Intonation
Tone of voice
Stresss
Artifacts
watches
tatoos
cars, accessories
rings, necklaces
project position, status, power
Space & Proxemics
Comfort level
Purpose of approaching
Importance of that person
Space between pp
4 types
Intimate (0.45m)
Social (3.6)
Personal (1.2m)
Public (7.6)
Environment
Psychological
Emotions
Feelings
Mental state
Physically
Health
Well-being
Listening disorder
Disabilities
Time chronemics
how long to complete the sentences
how long to reply
how long do we let the recipients ans
Touch
most powerful
directly connect
show humanity understanding & sympathy
have most potential problems
Two-way nature
Sender
Ask questions
Inform
Start conversation
Recheck whether the listener get the message
Listen to the replies
Recipient
Reflect on themselves
Ask to make sure both have the same understanding
Listen carefully
JOHARI MODEL
Importance
Professional
Personal
Social
Definition
Use verbal & nonverbal language
Effectively
Speak, Listen, Covey information, Empathiz
Active listening
Listen & understand people
Before replying & responding
Fully concentrate
Without judgment
Barriers
Physical
Shorter distance is easier for communication
Thanks to technology & mass social media
Optimize the tools
Smartl choose the platform to converse
Social distancing, remote work, deskless nature of work
Linguistics
Most crucial
Biggest challenges
Misunderstanding words
Leads to conflicts of ideas
Ineffective conversation
Differences in languages
Forms of various dialects
Psychological
An angry listener cannot fully get the message from the sender
Stress & Feeling management is important
Affect a lot both ways
Overcome challenges --> effective
Power how the message is received
Angry --> say cruel & rude things --> regret
Physiological
Well-being of talkers
Modern health equipment to help & assist
Optimize the communication process
Physical conditions (health, environment, places)
Cultural
Engage in different cultures --> different & diverse thoughts
Sympathize with differenct ideas while communicating
A set of beliefs, goals, practices, traditions, education, origins
Attitudinal
Come from personal conflicts
Lack of motivation
Affects a lot
Not professional atiitude & sense of corportation
Poor management
Presentation
Types
Persuasive
Inspirational
Informative
Instructive
Barriers
Fear & Anxiety
Eye contact
Passion
Overload info
Preparation
Overuse gestures
Experience
Relevance
Structure
Main body
Conclude
Open
Q&A
Greetings & self-intro
Tips
Passion
Eye contact
Keep it simple
Satisfy the audience's need
Story-telling
Start strongly
S.T.A.R moment
Shocking statistics
Evocative visuals
Dramatic
Slideshow
Size
Contrast
Right font
Date
Short & onpoint
Relevance & quality
Simple tables
Minimal transitions
Basic colouring sets