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Onboarding - Coggle Diagram
Onboarding
Kick off meeting
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Meet and greet - Ops support team, Ops team, LT, etc
Customer attendees: project manager, pilots, etc
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Contract phase:
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Number of airctaft, pods, pod docs, role equip
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Operations
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First flight
Initially FT engineer, then Ops person, then no in-person
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Account Management
Invoicing
what triggers the first invoice? Aircraft recieved, or earlier?
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