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Mobile App - Coggle Diagram
Mobile App
Screens
Welcome
Registration
Login
Password
Chat Screen
Personal Chat
Contact Screen
Profile
Operator Experience
Opened Chats
Operators Authorzation Screen
All Chat (Solved / Unsolved)
User data / files
Switch User to another operator
Chat history
Calendar
User Experience
Profile
Log In / Log Out
Sign Up
Forget Password?
Gmail / Facebook authorization
Profile Info
Picture
Company Info
Description
Profile History
Knowledge Base (Solved Questions)
Elastic Search
Rating System for relevant search
Catalog
Categories
Chat
Start Chat with Operator
Chat History
Offline messaging
Send files, images etc.
Private features?
Read / Unread identificator
Message Encryption
Existing chat verification
Notifications
Online / Offline Mark
Calendar Scheduling
Book Appointment
Security Features
Error validation
Password
Email
User
Empty field
Reset Password Validation
Private Chat Features
Delete Messages
Delete Alerts
Delete Chat
Delete user
Data Encryption
Files
Chat
User
Other sensitive data