New Service Offering Map
Experiences
Community
Knowledge
Hospitality
Created by customers
Created by staff
Created by the Store
Forged friendships
Possible work opportunities
Entertaining one another
Opening their minds
By engaging with customers
By holding events
Simply helping on another
Bringing a smile to ones face
By working hard to ensure customers are satisfied
The atmosphere
Ability for customers to feel open
Scale of the store
Interior design
Through groups
Through workshops
Through conferences
Guest speakers
Workshop content
Workshop runners
Cafe
Staff
Quality
Sitting next to one another
By learning together
Via guest speaker interactions
Engaging with other customers
Engaging with Workshop runner
Ideating together
Creating with other like-minded innovators
By chatting in store
Getting coffee together
Walking through the space
Experts in their fields
Enjoy teaching
Learn through teaching
Way they lead
Expertise
Professionalism
Experience
Narrative
Story
Tried and tested method
Unknown findings
New perspectives