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Topic 1: Human Factors and Ergonomics - Coggle Diagram

- - - - tools used
        
        Cloth Tape measures
        
        Stadiometer
        
        Harpenden anthropometer
        
        Sliding Callipers
        
        Torso Callipers
      - these intruments were created specifically to collect anthropometric data
        they have been standardised to ensure the consistency of measurements (helps ensure quality of data)
- - - - psycho-pleasure
        
        pleasure derived from peoples mental and emotional reactions to product
        
        products or services that facilitate social interaction (eg email, mobile phones)
        also jewellery, artwork or furniture promote social interaction> conversation starters
      - socio-pleasure
        
        pleasure derived from relationships with others (eg relationships with friends, loved ones, colleagues)
        
        can be the cognitive demands of using the product/service or emotional reactions created while using it
      - physio-pleasure
        
        pleasure derived from sensory organs (eg touch, taste, smell)
        
        can be caused by how a product feels during use (eg smooth feel of an ipod) or its smell (eg smell f leather, new car)
      - ideo-pleasure
        
        pleasure derived by satisfying peoples tastes, values and aspirations
        
        products that are aesthetically pleasing are an example of ideo-pleasure> appeal to the customers taste
        also a product made of biodegradable materials might appeal to someones values eg environmental responsibility
    - - the way a users feels when using a product will affect other factors (eg work efficiency and productivity, emotional and physical health)
- - - - example: in a fast food outlet the owner doesn't want the customers to become too comfortable > wants them to eat, pay and go
        so the designers creates furniture and surroundings that make them leave quicker.
      - high frequency speakers cause discomfort in teens as they can hear it and stops them from gathering in groups outside of a shop, stopping people entering the store
    - - airport seating designed for quick passenger turnover, however there are sometimes delays etc
      - fast food outlets encourage families to go to them but the seating is uncomfortable so they don't