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- - - - I cannot access my account. It says wrong log-in and password, can you help?
        
        First, please check if the email you are trying to enter is the same email you used to subscribe.
        Second, if you are using the correct email and still can't log in, email us at support@arree.com and we'll take care of it for you as quickly as possible.
      - I entered an incorrect email when I registered, what should I do?
        
        Here's what you can do:
        
        Use your mistyped email to log in and go to Settings.
        
        Update the email to the correct email address.
        
        Save changes.
        
        In case you're still having problems, email us at support@arree.com and we can resolve this for you as quickly as possible
      - I'm not receiving Emails, what should I do?
        
        It sounds like your email has been sent to your spam folder. Try using your search bar in your email server to search for it.
    - - I missed a session. How do I access replays?
        
        If you missed the LIVE session, you can watch the replay through your account.
        Here's the step-by-step direction:
        1) Go to www.arree.com
        2) Click "log-in" button at the top right
        3) Set up your account
        4) Log-in using your email and password
        5) Go to "My Course" on the top right
        6) Select the "Summer Course" folder and you will see the replays
    - - It says Waiting For Meeting To Start, is my class still on?
        
        It's very likely you're getting on zoom at the wrong time. To find the correct lesson time, please try this simple time zone converter. Just add the meeting start time and Pacific Time, then enter your time zone and it will tell you what time the meeting should start for you.
        For all other Zoom issues, please click this link: https://support.zoom.us/
      - Some features of the SC appear to be a webinar (customers are not able to see a blue hand)
        
        I don't see a blue hand on my Zoom account
        
        It's most likely that your Zoom app needs to be updated, kindly install the newest version and for more information please click on this link: https://support.zoom.us/hc/en-us/articles/205566129-Raising-your-hand-in-a-webinar
        For all other Zoom issues, please click this link: https://support.zoom.us/
      - Do I need a password to join Zoom?
        
        For meetings, no password is needed.
        For all other Zoom issues, please click this link: https://support.zoom.us/
      - Zoom error message - unspecified
        
        I'm receiving a Zoom error code, what's happening?
        
        If you get this message, please take a screenshot and email us at support@arree.com (with attached picture) so they can look at it for you.
        You can learn more about zoom error codes and how to troubleshoot it here. https://support.zoom.us/hc/en-us/articles/204731895-Error-codes-and-messages-for-meetings-and-webinars
        For all other Zoom issues, please click this link: https://support.zoom.us/
      - I can't log in. What's happening?
        
        I am getting an Internal Meeting Error on Zoom
        
        Use the sign-in you entered when you downloaded the Zoom app, once you have entered the correct credentials you should be taken to the meeting you registered for.
        For all other Zoom issues, please click this link: https://support.zoom.us/
        
        It says I need a meeting ID and password but I don't have one.
        
        The password is embedded in the registration link you receive from zoom after you register.
        For all other Zoom issues, please click this link: https://support.zoom.us/
        
        I was kicked out of Zoom, what's happening?
        
        Try turning your video off, as this takes up a lot of bandwidth. You can also try to reboot your wifi and/or computer.
        For all other Zoom issues, please click this link: https://support.zoom.us/
        
        I can't join the meeting, it says 1000 capacity reached.
        
        If you get this message, please take a screenshot and email us at support@arree.com (with attached picture) so they can look at it for you.
        For all other Zoom issues, please click this link: https://support.zoom.us/