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Accelerate - 1: what we found - Coggle Diagram
Accelerate - 1: what we found
1 - Accelerate
Focus on Capabilities, not Maturity
The key to successful change is measuring and understanding the right things with a focus on capabilities—not on maturity.
Capability models focus on key outcomes and how the
capabilities
, or levers, drive improvement in those outcomes—that is, they are outcome based.
maturity models focus on helping an organization “arrive” at a mature state and then declare themselves done with their journey, whereas technology transformations should follow a continuous improvement paradigm.
maturity models are quite often a “lock-step” or linear formula, prescribing a similar set of technologies, tooling, or capabilities for every set of teams and organizations to progress through.
capability models are multidimensional and dynamic, allowing different parts of the organization to take a customized approach to improvement, and focus on capabilities that will give them the most benefit based on their current context and their short and long-term goals.
capability models focus on key outcomes and how the capabilities, or levers, drive improvement in those outcomes—that is, they are outcome based.
maturity models define a static level of technological, process, and organizational abilities to achieve.
what is good enough and even “high-performing” today is no longer good enough in the next year:
teams and organizations to focus on developing the skills and capabilities needed to remain competitive.
Evidence-Based transforms. focus on Key Capabilities
24 keys
Cultural
Transformation leadership
Collaboration Among teams
Support Learning
Westrum Org Culture
Lean management and monitoring
Visualising work
WIP Limits
Proactive Notification
Monitoring
Change approval
Product and Process
Team Experimentation
Working in small batches
Value Stream
Customer Feedback
Architecture
Empowered teams
Loosely coupled arch
Continuous Delivery
Continuous Delivery
Shift Left Security
Test data management
Test automation
Trunk Based Dev
Continuous Integration
Deployment automation
Version Control
The Keys:
more frequent code deployments ;
faster lead time from commit to deploy;
faster mean time to recover from downtime
lower change failure rate (1/5 as likely for a change to fail)
Dealing with Competition
delivery of goods and services to delight their customers;
engagement with the market to detect and understand customer demand;
anticipation of compliance and regulatory changes that impact their systems;
and response to potential risks such as security threats or changes in the economy.
DevOPS
46x more code deployment
440 times faster lead time commit
170 times faster for recovery
2 - Measuring Performance
The flaws in previous attempts to measure performance
Velocity (story points) = Capacity Planning Tool. (Just that)
Measuring Software delivery performance
Focus on a GLOBAL OUTCOME to ensure teams are not pitted against each other
Measure should focus on outcomes not output: should not reward people for putting in large amounts of body work
What you can measure:
Delivery
Lead time
2 parts
Shorter product delivery lead times are better since they enable faster feedback on what we are building and allow us to course correct more rapidly.
Time to deliver the feature to customers.
The time it takes to design and validate a product or feature;
Deployment frequency
Time to restore service
Change fail rate
Impact of delivery performance on organisational performance
Driving Change
3 - Measuring and Changing Culture
Modeling and Measuring Culture
Measuring Culture
What does Westrup org culture predict?
westrum theory
how do we change culture
4 - Technical Practies
CD
Impact of CD
Impact of CD in Quality
CD What works and doesn't
5 - Architecture
Types of systems and delivery performance
Focus on deployability and testability
A loosely coupled architecture enables scaling
Allow teams to use own tools
Architect should focus on engineers and outcomes
6- Integrating Infosec into Delivery
Shifting left on security
The rugged movement
7 - Management Practices of Software
Lean Management Practices
Implement a lightweight change management process
8 - Product Development
Lean product dev practices
small batches
customer feedback
Team experimentation
Effective product management drives performance
9 - Making work sustainable
Deployment pain
Burnout
Common problems to burnout
How to reduce burnout
10 - Employee Satisfaction and Identity and Engagement
Employee Loyalty
Changing Organizational Culture and Identity
Likert
Jobs Satisfactions and Organisation performance
diversity in tech what our research found
11 - Leaders and Managers
The role of manager
Tips to improve culture and support teams