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Octopus Energy Tariff and Product Info, Product, Tarrif - Coggle Diagram
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Product
Sales channels
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Direct sign up ( Phone, Email)
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Business vs Residential
The onboarding journey for business customers is fairly similar to that of domestic customers in most cases when onboarding business customers online.
For business quotes, selecting your exact property at the start is important
There is the option to enter your MPAN/MPRN instead aswell
If we accidentally select the wrong meter/property and begin the switch it can lead to more complications. That is why Customer is asked for their annual usage, this is extremely important for a couple of reasons
Where with domestic customers the annual usage they enter will inform their monthly direct debit amount
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Tarrif
Basic Tarriff
Flexible
Market Price
Customer will revert to this Default Tariff after their agreement plan ends
Default tariff after a Move-In
Super Green
Greenest Fixed Tariff
More expensive as it is a Greener option
Elec Bought from PPA
Solar, Wind-Farm and Anaerobic
This option is sourced through Renewable World
This plan is available for both Gas and Elec
Fixed
The rates wont be changing for the whole length of the agreement.
If they don't renew, they will roll onto the SVT (Standard Variable Tariff) Is it = flexible?
45 days prior to the end, they will get a reminder statement outlining what to do next.
The reason why it does not change is because the Supplier would buy it in bulk.
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Smart Tariff
Octopus Go
For EV cars
Cheaper electricity around 12.30 am - 4.30 am (Super Off-Peak)
50% cheaper than typical economy night time rates
5 p/KWH for Elec
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