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PATIENT - MSK, MSK
services
in
Staffordshire - Coggle Diagram
PATIENT - MSK
GAPS
Lack of
- single point
- equity
- prevention, health, wellbeing
- pain management
- GPs & knowledge
- safety net for:-
hard to reach
&
complex patients
Inconsistent
- training
- skills
- availability
Other
- first contact practitioner
- orthotic provision
- clarity in commisioning
- rheumatology provision
- communication between
IT systems
- training
Care
- post-op
- social care
- rheumatology care
- secondary care
WASTE
Multiple
- referrals
- triage
- assessment
- communications - letters
Patient
- access
- private provision
- wrong place/time
- information for
- inappropriate diagnostics
- revolving door
- DNA’s
- access to classes
- not receiving
evidence based practice
Other
- time delays
- referrals back to GP
- under-utilised talent
- integration with services
e.g. mental health
DO WELL
Patient
- satisfaction
&
- outcomes
- good referral criteria
- expertise in service design
Teams
- open door policy
- integration - in south
- extended roles
&
training
- CPD & education
- clinical supervision
- bringing services
together
- innovative roles
- award winning
- integration into IAPT
- shared consultation
& skills
- assessment
& provision
of orthotics
in 1 visit
- staff
Groups
- CAT evidence-based
practice
- ESP meetings
- connection to
medical specialities
- radiology & medical links
-
OPPORTUNITIES
Services
- single point access
- integrated MSK
- integrated/together
- take the best from each
- mapping
- job planning
- directory
- joint triage
- MDT working
- joint training/webinars
- consistent outcomes
- communicating outcomes
- sharing workforce & skills
- standard contracts
Patient
- single point of access
- self-referral
- self-management
- patient engagement
- focus on prevention
- education on expectations
- relationships
&
communication
Systems
- IT systems
- enhance communication
- websites
Groups
- STarT Back &
sessions for back pain
- knee pain
-