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Effective communication - Coggle Diagram
Effective communication
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People communicate
Use of language
Logical level
what you are saying: proposal, offers
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Non verbal communication
Body language:Position, body movement etc.
Eye contact: Make eye contact when speaking to others; some Asian culture think eye contact not that good
Encourage: Head nod, uhh, indicate you are listening and encourage other to speak
Communicate channels
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Communication fails
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Human error – Misinterpretation, not listening
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Communicate effectively
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Communicate persuatively
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Symbols, metaphors and imagery
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