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MG tagging via forms - Coggle Diagram
MG tagging via forms
Service and support
Account
Data protection
delete_me
delete_me
Fines
fine
Billing & Payment
charge
billing&payment
card
payment_dispute
misuseorabuse
account
Action
deletion
number-change
Missing
stolen
lost
Data protection
gdpr
breach
Subscription
history
information
upgrade
activation
subscription
renewal
discount
discontinuation
pause
change
covid-19
child
invoicing
APP issue
gps
Booking
Problem
cancellation
ticket
return
expired
activated
finished
pending
confirmed
taxi-no-show
customer-no-show
address
faulty_missing
eta
damaged
accident
access_denied
max_no_bikes_reached
availability
purchase
Bug location
tsp
fe
be
api_down
Business customer
nokia
sato
Classification x
cx
ux
user_error
driver_etiquette
HSL
zone_change
ticket_extension
single
1-7_days
>
_7-days
security-ban
30dayticket_active
disappeared
unresponsive
Main
service_issue
support_issue
Once off tag
fridaythe13th
26-09-19
5-93_or_10
Payment & billing
double-payment
epassi
edenred
smartum
Plan
payg
urban30
weekend
unlimited
limit60
passed
limit80
reached
everyday
whimride
wechat
add-on
Promotional codes
code
referral_scheme
Related to codes
promotions
nordea20
Recovery
recovery
recovery_5
recovery_10
recovery_15
recovery_>15
Refund
refund
Separate tag
consumer-authority
booking
bugext
bugint
pilot
tsp
failure
vappu
easter
christmas
fb-nudge
juhannus
Mode
taxi
public-transport
shared-bike
shared-car
train
rental
scooter
e-scooter
boat
Country
aut
fin
gbr
bel
nld
sgp
jpn
City
birmingham
vienna
helsinki
turku
amsterdam
antwerp
kashiwa
TSP
TSP's Finland
TSP's Austria
TSP's UK
TSP's Belgium
TSP's Japan
TSP's Singapore
TSP's Netherlands
Other
Ext
external_requests
Ext event
events
Ext student
student
Ext Business
business_inquiry
Recruitment
business_recruitment
Non-customer
research
customer_question
Feedback
Main tag
customer-feedback
Tone
positive
negative
Feedback type
suggestion
feature
question
service
pricing
User profile tag
friends_of_whim
Non-customer
customer_feedback_service
customer_feedback_suggestion
OS
android
ios