:checkered_flag:Open Engagement & Community Management :silhouettes: …
Open Engagement & Community Management
Deliverable #1 Updated Community Policy & House Rules
Taking a stance on anti-science comments
Integrating ED&I recommendations
Transparency and clarity on moderation
Deliverable #3 Social bots
Redirecting to P4
Answering private messages
Sharing customized / relevant content with our audiences
Choosing the right product
Deliverable #2 Community Management Guidelines
Why is it important?
Responses to flag
Notes on "crisis management"
Channel specific recommendations
When to restrict / hide / flag / remove
How can we increase active conversations on our channels ?
Which spaces for 2-way conversations?
Best practices ?
Discussing with NROs
GP South East Asia
GP Australia Pacific
Discussing with the Insights team
Bot testing process
Bot products on the market
Recommendations on goals & best practices