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:checkered_flag:Open Engagement & Community Management :silhouettes: -…
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Open Engagement & Community Management
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Deliverable #1 Updated Community Policy & House Rules
Taking a stance on anti-science comments
Integrating ED&I recommendations
Transparency and clarity on moderation
Deliverable #3 Social bots
Instagram
Facebook
Redirecting to P4
Answering private messages
Sharing customized / relevant content with our audiences
Choosing the right product
Deliverable #2 Community Management Guidelines
Why is it important?
Tips
Responses to flag
Notes on "crisis management"
Conversational tone
Channel specific recommendations
When to restrict / hide / flag / remove
How can we increase active conversations on our channels ?
Allies? Oponents?
Which spaces for 2-way conversations?
Best practices ?
Tools?
Workflows?
Discussing with NROs
GP US
GP Andino
GP Brazil
GP France
GP UK
GP Germany
GP Nordic
GP Belgium
GP South East Asia
GP Australia Pacific
Discussing with the Insights team
Bot testing process
Bot products on the market
Recommendations on goals & best practices