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Sajid Sub Shop - Muhammad Sajid, Owner - Coggle Diagram
Sajid Sub Shop - Muhammad Sajid, Owner
Problem 1: lack of supervision
Solution 1: hire an adult manager to oversee the high school students working
Solution 2: promote a responsible student to become the supervsior
Solution 3: drop in spontaneously to check on the students (they don't know when the owner is coming so students can't "prepare")
Solution 4: supervise the students yourelf
Problem 2: lack of hygiene
Solution 1: hire a cleaner
Solution 2: outline in the students' temporary contract that maintaining sanitation is a part of their responsibility
Solution 3: clean the area himself
Solution 4: demands that the customer should clean up after themselves
Problem 3: lack of respect for customers
Solution 1: directly speak to the customer himself
Solution 2: provide adequate training on how to interact with customers
Problem 4: use of cell phone during work time
Solution 1: enforce in the students' contract that the use of cellphones is prohibited during working hours
Solution 2: deduct pay if students keep using cellphones during working hours
Solution 3: allow employees to take 15-min break every 4 hours, allowing them to destress and use their phone during this time
Problem 5: unanswered phone
Solution 1: hire a receptionist/cashier
Solution 2: outline in employee responsibilities that they must respond to incoming phone calls immediately