Please enable JavaScript.
Coggle requires JavaScript to display documents.
INTRODUCTION TO THE FIELD OF ORGANIZATIONAL BEHAVIORS, Knowledge Storage =…
INTRODUCTION TO THE FIELD OF ORGANIZATIONAL BEHAVIORS
What are organization?
= Groups of people who work interdependently toward some purpose
Organizational Behavior (definition)
: Study of what people think, feel, do in and around organization
GLOBALIZATION
: economic, social and cultural connectivity with other parts of the world/organization actively participate in other countries and cultures
OB & the bottom line
- OB practices improve the organization's survival and success through employee-engagement (reward, recognition, staff involvement & training
Organizational Learning Perspective
= known as KNOWLEDGE MANAGEMENT
Values
= Help us to know what is right or wrong
Importance of value : As guide for employees
Ethics
= Moral principles/value that determine whether actions right/wrong
CSR
= Organizational activities intend to benefit society & environment beyond company financial interests/legal obligations
Organization Key Features
Collective Entities : consist of employees interaction with others in organized way
Collective sense of purpose : Employees and manager share the same mission and vission of the organization
Main Reasons study OB
influence organizational events
comprehend and predict work events
adopt more accurate personal theories
Other Reasons
: Employees are expected to manage themselves and work effectively
Intellectual Capital
Human Capital
Not easily be replaced by technology
Structural Capital
Knowledge stored in organization's systems and structures
Relationship Capital
Value derived from organization relationship with internal and external customers
Organizational Learning Process
Knowledge Acquisition = Need to find knowledge by their selves
Knowledge Sharing = need to share whatever you get to others
Knowledge Use = Applying knowledge and explain to others
3 ways to retain intellectual capital :
keeping a good workers
transfer knowledge systematically to other workers
transfer knowledge to structural capital
Contemporary Developments Facing Organizations (TGEW)
Technology Change
= We always need to up to date because technologies nowadays are too advanced
Globalization
= if we do globalization, it will involved with various culture and religion
Emerging Employment Relationship
Workforce Diversity
= Divided by two : Primary Dimension & Secondary Dimension
Virtual Work = Employees using IT to perform their job ( work from home)
Advantages of Virtual Work
= 1) Reduce Employees Stress
2) Can cut company cost
3) Improve employees productivity
Disadvantages of Virtual Work
: 1) Social Isolation
2) Will be distracted by family
3) Family relations may suffer
Knowledge Storage = need to have storage to keep record