Recruitment and selection, Training, Appraisal, Dismissal, Redundancies

  1. Training
  1. Appraisal and Dismissal of employees
  1. Recruitment & Selection

Advantages of Recruitment

Disadvantages of Recruitment

External Recruitment

Internal Recruitment

Internal Recruitment

External Recruitment

Dead wood

Time consuming

Fewer Applicants

Internal Politics

Time consuming

Expensive

Greater degree of uncertainty

Less Risk

Motivational

Less Down Time

Cost Effective

Wider Range of experience

Larger pool of applicants

New Blood

Steps of Recruitment

Selection Process

Shortlisting

Interviews

Telephone Interviews

Face to face Interviews

Video Conference

Group Interviews

Interview Questions

Situational Based Questions

Behaviour based Questions

Testings

Phychometric tests

Aptitude tests

Intelligence tests

Trade Tests

4.Screening

Reference

Contract of Employement

5.Evaluation & Control

3.Searching

2.Strategy Development

  1. Recruitment Planning

Types of Recruitment

External Recruitment

Internal Recruitment

Types of Training

Objectives of Training

Facilitate career and personal development

To develop multiskilled and productive workforce

Improve quality of work

To help staff adapt and change

Enhance efficiency and effectiveness of staff

Mentoring Training

Off the job training

Induction Training

On the Job training

Advantages

Disadvantages

Establish clear expectations and good working habits from the start

Morale is boosted when staff feels welcomed and more confident in their job

Establish clear expectations and good working habits from the start

Key staff needs to be 'freed' from other tasks to do training

Length of induction programs can be very long in large firms

Planning, delivering and overseeing an induction program can be time consuming

Advantages

Disadvantages

Informal

Authentic relationship

Synergy

Mismatch can be stressful

Using internal employees as mentors can be costly

Planning and time consuming

Advantages

Disadvantages

Networking - meet new people and contacts

No distractions from colleagues

Experts not available internally

Debateable if the content is relevant and transferable

Loss of output when going off site

Finding time for staff to cascade the information can be tough

Advantages

Disadvantages

Internal trainers might lack up to date experience and skills

Productivity is initially low as workers undergo process of learning new skills

Loss of output when going off site

Can establish relationships as team working is involved

Fewer disruptions (no need to travel)

Convenient location

Cognitive Training

Behavioral Training

Types of Behavioral training

Team building

Ethical business practice

Emotional intelligence

Motivational training

Conflict resolution

Stress management

Anger management

Leadership skills

Business etiquette

Types of appraisal

Formative

Summative

Types of Dismissal

Voluntary Redundancy

Unfair Dismissal

Fair Dismissal

Costructive Dismissal

Wrongful Dismissal

Pros

Pros

Cons

Cons

Verbal protocols and valuable source of information

Easy to prioritize problems

Quickly highlight real problems

Thinking aloud can affect user behavior and performance levels

Analysis of verbal protocols can be time consuming

Techniques requires a test administrator who can keep user talking

Can compare different groups of user and different systems

High reliability and validity

Provides real performance data

Techniques requires a usability lab

Statistical analysis of data can be time consuming

Requires test administrator who can avoid test bias

Unfair dismissal is when an employee is dismissed from their job in a harsh, unjust or unreasonable manner.

Fair Dismissal refers to dismissal of an employee for a lawful reason. Lawful reasons are: capability, qualifications or conduct, redundancy, illegality, and others