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CHAPTER 9: ENABLING THE ORGANIZATION – DECISION MAKING - Coggle Diagram
CHAPTER 9:
ENABLING THE ORGANIZATION – DECISION MAKING
9.5 Describe three types of data-mining analysis capabilities
Cluster analysis –
a technique used to divide an information set into mutually exclusive groups such that the members of each group are as close together as possible to one another and the different groups are as far apart as possible
Association detection –
reveals the degree to which variables are related and the nature and frequency of these relationships in the information
Statistical analysis –
performs such functions as information correlations, distributions, calculations, and variance analysis
9.3 Describe the relationship between digital dashboards and executive information systems
A digital dashboard integrates information from multiple components and present it in a unified display
A digital dashboard is a form of EIS
An executive information system (EIS) is a specialized DSS that supports senior level executives within the organization
9.2 Describe the three quantitative models typically used by decision support systems
What-if analysis –
checks the impact of a change in an assumption on the proposed solution
Goal-seeking analysis –
finds the inputs necessary to achieve a goal
Sensitivity analysis –
the study of the impact that changes in one (or more) parts of the model have on other parts of the model
9.4 List and describe four types of artificial intelligence systems
The three most common categories of AI include:
Neural Networks –
attempts to emulate the way the human brain works
Intelligent agents –
special-purposed knowledge-based information system that accomplishes specific tasks on behalf of its user
Expert systems –
computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems
9.1 Define the systems organizations use to make decisions and gain competitive advantages
Executive information system (EIS) –
a specialized DSS that supports senior level executives within the organization
Artificial intelligence (AI) –
simulates human intelligence such as the ability to reason and learn
Decision support system (DSS) –
models information to support managers and business professionals during the decision-making process
Data mining –
typically includes many forms of AI such as neural networks and expert systems. Data mining tools apply algorithms to information sets to uncover inherent trends and patterns in the information