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Communication in Organizations - Coggle Diagram
Communication in Organizations
Definition
A process in which one person or group evokes a shared or common meaning to another person group
The Communication Process
Steps
1.Sender: deciding to transmit fact, idea, opinion or other information to the reciever
2.Encoding: the meaning into a form appropriate to the situation
Transmitting through the appropriate
4)Decoding the message back into a form that has meaning to the receiver
5)"Noise" is anything disrupting the communication process
6)Feedback is the process of verifying messages
Formal organizational Communication
Vertical communication
Communication that flows up and down the organization
Upward communication
Horizontal Communicaation
Communication that flows laterally within the orgaizations
Informal communication Organization
Grapevine: The gossip chain
1.Single strtand
2.Gossip
3.Probability
4.Cluster
Type of Interpersonal Communication
Verbal
Oral
Written
Nonverbal
Kinesthetic
Physical
Paralanguage
Proxemics
Environment
Time
Technological Communication
Barriers to Effective Communication
Trust and Credibility
Information overload
cross cultural diversity
language characteristic
gender differences
Achieving Communication Effectiveness
Clarify your Idea
Consult with others
Follow up
Examine true purpose
Be mindful
Support with action